Call Centre
T.A.S. Communications Order Entry/Help Desk/
Customer Support
When politeness counts, professionalism is important and the personal touch is vital…count on T.A.S.!
Inbound 
Outbound Catalogue Orders Help Desk Troubleshooting Customer Satisfaction Surveys Marketing & Up-Selling Market Research Pre-Screening Employment Interviews Dispatching
New Business · Small Business · Corporate · IT
· Medical & Professional · Dea1lerships
We support all time zones!
- Provide consistent customer care
- Enhance customer satisfaction
- Offer 24/7 service
- Market/up-sell services and products
- Reduce operating costs
- Increase revenue
- Save time and money
| T.A.S. Call Centre Services | How You Benefit |
| Order Entry | Expand your retail operation with 24/7 order capability |
| Help Desk | Support your service, equipment and products with 24/7 information and troubleshooting |
| Marketing | Promote/up-sell existing or new products and services |
| Customer Satisfaction Surveys, Market Research | Get valuable feedback on your products and services |
| Pre-Screening Employment Interviews | Streamline your HR practices |
| Equipment, Product, Transport, Truck and Taxi Dispatching | Efficient, reliable round-the-clock dispatch |
| Specialized Medical Support Services | Trained, confidential 24/7 support for your practice |
Get Professionalism, Flexibility and Reliability with T.A.S. Communications
- Tele-Reception staff receives hands-on training and extended on-floor mentoring
- Low Supervisor/Tele-Receptionist ratio
- Call quality control, call monitoring and call coaching in effect
- Call scripting created in consultation with client
- Support for one or several sites, with provincial and nation-wide capability
- Back-up systems in place in event of power outage
- All staff members have passed Criminal Background Checks
Award-Winning Courtesy, Accuracy and Speed
As the voice of your business, we understand that your success depends on the quality of our service and representation. We maintain high standards on your behalf by benchmarking our practices against industry standards, and participating in a third-party testing and awards program. T.A.S. is a ten-time winner of the Canadian Call Management Association (CAM-X) Award of Excellence, in recognition of a high standard of courtesy, response time, accuracy and overall service to clients.