Contact T.A.S. Communications
 

Call Centre

T.A.S. Communications

When politeness counts, professionalism is important and the personal touch is vital…count on T.A.S.!

After-Hours Reception Overflow & Offsite Reception Paging & Text Messaging Screening Message Delivery Appointment Scheduling Reservations & Travel Arrangements Wake-Up Calls

 

Professional Office · Small Business · Corporate · Service Industries · Medical and Veterinary · Manufacturing · Real Estate

  • Provide consistent customer care
  • Enhance customer satisfaction
  • Offer 24/7 service
  • Reduce operating costs
  • Increase revenue
  • Save time and money
T.A.S. Reception Services How You Benefit
After-Hours Reception Go home and relax! We'll take care of your business 24/7
Overflow/Offsite Reception No busy lines, no lost opportunities. We take the calls you're too busy to handle
Call Forwarding and Call Screening Hold uninterrupted meetings without missing important or urgent calls
Paging, Text Messaging, Batched Message Delivery Stay in touch, control and customize your flow of information
Appointment Scheduling, Travel Arrangements Let us take care of the details, while you take care of your business
Sick-Call Line Manage your sick-call line with live-person reception and reporting, cut down on sick time
On-Call Roster Management Manage your on-call schedule 24/7, including after-hours, weekends, holidays
Wake-Up Calls Reliable and personable—no more clock worries!

Award-Winning Courtesy, Accuracy and Speed

Award of ExcellenceAs the voice of your business, we understand that your success depends on the quality of our service and representation. We maintain high standards on your behalf by benchmarking our practices against industry standards, and participating in a third-party testing and awards program. T.A.S. is a eleven-time winner of the Canadian Call Management Association (CAM-X) Award of Excellence, in recognition of a high standard of courtesy, response time, accuracy and overall service to clients.

Get Professionalism, Flexibility and Reliability with T.A.S. Communications

  • Tele-Reception staff receives hands-on training and extended on-floor mentoring
  • Low Supervisor/Tele-Receptionist ratio
  • Call quality control, call monitoring and call coaching in effect
  • Call scripting created in consultation with client
  • Support for one or several sites, with provincial and nation-wide capability
  • Back-up systems in place in event of power outage
  • All staff members have passed Criminal Background Checks